TERMS & CONDITIONS

Effective Date: December 2023

Welcome to Double Knots! These Terms & Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms.

1. Event Cancellation Policy:

  • Rescheduling: Customers may reschedule an event at no cost if the cancellation is made more than 12 hours before the scheduled time.

  • Cancellation within 12 Hours: No refunds will be provided for cancellations made within 12 hours of the scheduled event.

2. Refund Policy for Digital Products:

  • No Refunds: We do not offer refunds for digital products once they have been purchased and delivered.

3. Booking and Payment:

  • Payment: Payment for events and products must be made in full at the time of booking.

  • Accuracy of Information: Customers are responsible for providing accurate and up-to-date information during the booking process.

4. Intellectual Property:

  • Ownership: All content on our website, including text, images, and digital products, is the intellectual property of Double Knots and is protected by copyright laws.

  • Usage Restrictions: Customers are prohibited from reproducing, distributing, or using our content for commercial purposes without our explicit consent.

5. Limitation of Liability:

  • Events Beyond Our Control: Double Knots is not liable for events beyond our reasonable control, including but not limited to natural disasters, strikes, or government interventions.

  • No Consequential Damages: In no event shall Double Knots be liable for any indirect, consequential, special, or punitive damages.

6. Changes to Terms & Conditions:

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

7. Contact Us:

If you have any questions about these Terms & Conditions, please contact us at jess@double-knots.com

By using our website and services, you agree to abide by these Terms & Conditions.